We are looking for a friendly and professional Bellboy / Luggage Groom to join our front-of-house team and ensure a warm welcome and smooth departure for all our guests.
Greet guests upon arrival and assist with luggage handling Escort guests to their rooms and explain hotel facilities as needed Handle luggage storage and retrieval upon request Cooperate with the front desk team to coordinate guest arrivals/departures Ensure the lobby and entrance area remain clean and organized Provide information or assistance to guests in a polite and helpful manner
Previous experience in a hotel or guest services role is a plus Excellent communication and customer service skills Professional appearance and positive attitude Physical ability to lift and carry luggage Basic English (spoken); other languages are a plus Flexibility to work shifts, weekends, and holidays
Tips
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